Frequently Asked Questions
Everything you need to know about your Loop experience in India.
What shipping methods are available within India?
We offer standard and express shipping across India via premium courier partners. Delivery typically takes 3-5 business days for metro cities and 5-7 business days for other regions.
Are Loop earplugs comfortable for all-day wear?
Yes, Loop earplugs are designed with soft, medical-grade silicone and come with multiple ear tip sizes (XS to L) to ensure a perfect, comfortable fit for all-day fashion and functional use.
What is your return and exchange policy?
We offer a 30-day return policy. Due to hygiene reasons, the product must be in its original, unopened packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI (PhonePe, Google Pay), Net Banking, and popular digital wallets. Cash on Delivery is also available for select pin codes.
How do I choose the right Loop model for my lifestyle?
Loop Quiet is best for sleep and focus, Loop Experience is designed for live music and events, and Loop Engage is perfect for social settings. All models feature a stylish, jewelry-like aesthetic.
Do the earplugs come with a warranty?
Yes, all Loop products purchased through our official India store come with a 1-year limited warranty against manufacturing defects.